Office Administrator
Cheadle Hulme, Manchester Employer: UK Biobank
Job Level: Mid Level Job Type: Permanent
We are looking for highly organised and motivated administrator to join our busy team in Cheadle. Working within the administration team you will provide support to all UK Biobank employees and senior management team. This is a varied role that requires strong communication skills and the ability to work as part of a team but also work autonomously being a quick thinker and proactive.

The Organisation
UK Biobank is a major national health resource set up with the aim of improving the prevention, diagnosis and treatment of a wide range of serious and life-threatening illnesses. Between 2006 and 2010, UK Biobank recruited over 500,000 volunteers from across the country to take part; all donated biological samples for future analysis, provided detailed information about themselves, and agreed to have their health followed. Enhancement projects are now underway to add further value to this valuable research resource.

UK Biobank was established with the backing of a number of major funding bodies and is a registered charity. Whilst we are physically headquartered in Cheadle, direction and strategy take input from senior academics and other experts from across the UK and around the world.

To succeed in this role you will need to be able to carry out the following duties and display the following skills, traits and knowledge gained from working in a fast paced service based environment.

To provide key administration support to UK Biobank’s co-ordinating centre team. Principal duties to include:
• Receiving all incoming telephone calls to UK Biobank and using initiative to escalate or action, as appropriate
• Reception – greet visitors to UK Biobank and ensure all visitors complete the sign-in process.
• Booking train travel and hotel accommodation for UK Biobank staff
• Arranging external and internal meetings, identifying convenient dates and booking venues
• Co-ordinating meetings and arranging travel for the UK Biobank management team in line with company procedure
• Servicing internal meetings, including preparing refreshments and booking catering.
• Receiving, sorting and distributing mail and preparing out-going mail for Royal Mail collection.
• Assist the Executive Support Officer with preparation and distribution of Board meeting packs to UK Biobank Board members ahead of their meetings.
• Financial administration tasks, including the raising of purchase orders and reconciliation of the senior clinical study administrator’s credit cards.
• Assist in processing withdrawal requests received from UK Biobank participants and inputting data to the Withdrawals Management system, as and when required.
• Assist with processing of participant confirmation mailings (Imaging), as and when required.
• Placing orders for office consumables, including office stationery, refreshments and managing stock levels.
• Minuting meetings.
• Other administrative duties as required to support UK Biobank in its current projects.

The essential criteria for this post are:
• GCSE Maths and English or equivalent
• Minimum 3 year experience in a similar administrative role
• Excellent organisation skills and ability to multi-task and prioritise work effectively with minimal supervision
• Pro-active and able to work well on own initiative, whilst being a good team player
• Proficient working with IT systems; experience of MS Office
• Confident communicator with polite and professional attitude to work
• Ability to minute meetings and attend to follow-up actions
• Respect for confidentiality
• Willingness to work flexibly to meet business demands

We offer a competitive salary, 26 days holiday, membership of the USS pension scheme and several other employee benefits.

UK Biobank operates to ISO9001:2015 and ISO27001:2013 regulations as well as UKAS 17025:2005 regulations.

To apply please forward send your CV and a covering letter via clicking 'Apply'.